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Application Specialist

Bilbao, Euskal Herria, SpainCustomer Support

Job description

Why Sakura?

When it comes to diagnosing cancer, there’s no time to wait!

At Sakura, we’re driven by our desire to advance cancer diagnosis through fully automated anatomic pathology and by providing our partners with best-in-class innovations, quality and customer care. All to deliver quick and accurate diagnoses to cancer patients for an optimal patient journey.


What we do:

We empower pathology professionals all over the world by providing integrated solutions to deliver accurate & fast diagnoses, to optimize treatment success for each life we touch!


The opportunity:

We have a great challenge for an experienced Application Specialist who will serve our customers in Northern of Spain.

You will be providing independent customer support in various operational, application and quality control areas related to user training and customer use of the Sakura equipment.


Key responsibilities:

  • Support customers and Sakura colleagues on operational, quality control and application areas. Ensure Quality.
  • Stay informed of new developments, improvements and regulations of Sakura Products and being responsible for their implementation.
  • During the installation, you assist and train the users on the Sakura systems.
  • Manage, coordinate and monitor all aspects relating to complaints handling.
  • Deliver On-time and adequate reporting.
  • Participate in divers projects.
  • Meet the personal- and team-goals, formulated in the beginning of the fiscal year.

Job requirements

you have

  • a good presentation & communication skills to meet the training & advising requirements.
  • a relevant degree in Laboratory Education.
  • a minimum of 3 years working experience in the field of histopathology is a must.
  • a practical approach with a can-do & hands-on mentality.
  • secondary Vocational Education or Higher Education with technical specialization.
  • skilled use of computers and office software.
  • a local driver's license.

and you

  • have good command of Spanish & English.
  • live ideally in Bilbao.
  • familiar with medical electronics products.
  • feel at home in an international environment.
  • are self-organised, structured and independent.
  • connect easily & make an impact at all levels . 
  • Enjoy travelling: min. 80% of the time is required for this position.


We offer you:

  • An attractive salary package,  including a yearly bonus & benefits.
  • Company car, phone & Laptop.
  • an international collaborative work environment.

And last but not least, a great job opportunity where you have full ownership of your work & recognition of your achievements.


The invitation:

Our culture is friendly and open. We believe that the development of our people enables the company's growth.

Apply today & join:

  • an inspiring community with a mission that matters! ''advancing cancer diagnostics''.
  • our International organization leaded by a supportive & inspiring management.
  • a financial healthy & privately owned company.

To learn more about Sakura, please visit our corporate website & follow us on LinkedIn.

*Acquisition in response to our job postings is not appreciated. This means that we think we can find a suitable colleague on our own.

*Please note that we don't offer visa sponsorship. Only candidates with valid EU work visa will be considered.

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