IT Coordinator

Why Sakura?

When it comes to diagnosing cancer, there’s no time to wait!

At Sakura, we’re driven by our desire to advance cancer diagnosis through fully automated anatomic pathology and by providing our partners with best-in-class innovations, quality and customer care.

What we do:

We empower pathology professionals all over the world by providing integrated solutions to deliver accurate & fast diagnoses of cancer, to optimize treatment success for each life we touch!

The opportunity:

Are you ready to take on a dynamic role in the world of IT? Sakura Finetek Europe BV is looking for an enthusiastic IT Coordinator to join our innovative team. 

As the IT Coordinator, you will dive into the heart of our IT department. You will:

• be the master of coordination, bridging the gap between internal stakeholders, our IT wizards, and external Oracle support partners.
• step into the spotlight as the go-to person for all Oracle Cloud matters.
• drive the engine of efficiency and progress in our Oracle Cloud environment, ensuring seamless operations and continuous enhancements.

If you thrive on excitement, have a knack for coordination, and are fuelled by the thrill of innovation in IT, we want to connect with you!

Key responsibilities:

Incident Management:

• Serve as the primary point of contact for all IT-related incidents, ensuring rapid and effective response.
• Lead the prioritization and resolution of incidents to minimize business impact.
  
• Coordinate with internal and external teams to drive efficient issue resolution.
  
• Analyze incident trends to identify and mitigate potential future issues.
  
• Drive operational excellence and continuous improvement within our IT landscape.

Enhancements and Upgrades:

• Collaborate with business stakeholders to identify opportunities for enhancing existing IT solutions.
• Manage the end-to-end process of implementing enhancements and upgrades, from requirements gathering to deployment.
• Ensure that all changes are thoroughly tested and validated before implementation to maintain system integrity.
• Communicate effectively with stakeholders to manage expectations and ensure alignment with business objectives.

IT Projects:

• Lead IT projects, including implementations, migrations, and integrations.
• Develop comprehensive project plans, timelines, and resource allocation in coordination with cross-functional teams.
• Monitor project progress, identify risks, and implement mitigation strategies to ensure successful project delivery.
• Provide regular updates to stakeholders on project status, milestones achieved, and upcoming deliverables.
• Act as the primary liaison with external (Oracle) support partners, managing service level agreements (SLAs) and ensuring adherence to contractual obligations.
• Coordinate vendor activities, including incident resolution, service requests, and project implementations.
• Conduct regular performance reviews and provide feedback to vendors to drive continuous improvement.
• Maintain comprehensive documentation of all IT configurations, processes, and procedures.
• Develop training materials and conduct knowledge sharing sessions to empower internal teams with Oracle Cloud expertise.
• Promote best practices and standardization to optimize the use of IT resources.

We perfectly match if you have

• Bachelor's degree in Computer Science, Information Technology, or related field. (Master's degree preferred)
• Proven experience (5 years) in IT project management (Oracle Cloud is preferred).
• Basic understanding of Oracle Cloud architecture, functionalities, and services.
• Leadership and team management skills, with the ability to motivate and guide cross-functional teams.
• Excellent communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels.
• Demonstrated ability to manage multiple priorities and thrive in a fast-paced, dynamic environment.
• Project management certification (e.g., PMP, PRINCE2) is a plus.
• Experience with ITIL framework and incident management processes is a plus.
• Data analysis experience and or experience with data analysis tools.

We offer you:

• A competitive salary.
• 8% holiday allowance & 29 paid holidays (full-time based) to recharge your batteries.
• Annual bonus of max. 8%.
• Fully paid pension plan (according to the Dutch law).
• Laptop.
• Birthday gift & a gym discount to stay fit.
• A Good work-life balance & hybrid working option.
• A lease plan for an ergonomic home workplace.
• a daily freshly prepared lunch: we eat all together at 12h30!

And last but not least, a great job opportunity where you have full ownership of your work, recognition of your achievements and professional development opportunities.

The invitation:

Our culture is friendly and open. We believe that the development of our people enables the company's growth.

By joining us, you will be part of:

• An inspiring community with a mission that matters! ''advancing cancer diagnostics''.
• Our International organization who's leaded by a supportive & inspiring management.
• A financial healthy & privately owned company.

To learn more about Sakura, please visit our career page & follow us on LinkedIn.

*Acquisition in response to our job postings is not appreciated. This means that we think we can find a suitable colleague on our own.

*Please note that we don't offer sponsorship visa. Only candidates with valid EU work visa will be considered.