Manager Technical Support EMEAI | The Netherlands | Alphen aan den Rijn

Bachelor | University   Fulltime   Alphen aan den Rijn


Alphen aan den Rijn
Bachelor | University
Fulltime
Sakura Finetek Group is an international manufacturer and supplier of first-class, high-quality medical diagnostic products.  We develop, manufacture, and sell histological and cytological instruments and consumables. To gain a better understanding of what we are achieving, please check www.sakura.eu

We have achieved our success and solid reputation by providing timely, well-thought-out solutions to help solve the everyday challenges faced by laboratories. Currently, about 250 staff members work at our various locations throughout Europe. This is Our Story.
 
At the moment, we are looking to employ an ambitious

Manager Technical Support EMEAI | Alphen aan den Rijn


The position

Overseeing and coordinating all technical & service activities at Sakura Finetek Europe, that's what this role is all about. Managing both the Technical Support Team as well as the operational processes. And of course, initiating improvements are part of your leadership along with the preparation and execution of annual plans and budgets. Operational excellence of Technical Services!

The Technical Support Team gives second-line support & training to 15 entities & branches throughout the EMEA & India region. You will report directly to the Director Customer Support EMEAI.

You are

  • managing, coaching, developing, and motivating your team
  • always focused on improvements for the quality of products, services, and procedures.
  • in control of all aspects related to complaint handling and technical questions.
  • familiar with Quality Assurance and Regulatory Affairs
  • realising personal- and team success by customer satisfaction!

You have

  • passion for technology and a relevant Master’s/bachelor’s degree
  • at least 5+ years working experience in an international technical service/support environment
  • excellent leadership skills and the ability to encourage and motivate people
  • an analytical mind, the ability to adapt, and a social attitude
  • the drive to improve!
 

You

  • live in The Netherlands and feel at home in an international environment
  • enjoy building strong working relationships with your colleagues and other stakeholders
  • know how to communicate at all levels
  • can express yourself fluently in English and Dutch, both verbal and in writing
  • are willing to travel for approx. 30% of the time
  • reach out, team up and deliver!

The invitation

Would you like to be part of a healthy, privately owned company and an ambitious team? Our culture is a friendly and open one. We believe that the development of our people enables the company's growth.

Sakura offers an interesting employment package, including a gross yearly salary of approximately €80.000, - (including 8% holiday pay) an attractive bonus structure of max 15%, a company car, a fully paid pension plan, a daily freshly prepared lunch, and a gym discount.

Most importantly we are interested in what drives you to be successful!


Interested in speaking to us?

Does the above appeal to you? Apply today by using our Online Application Form.

If you have further questions or would like more information about this job, please contact Paul van der Hove (Recruitment), p.vanderhove@sakura.eu.

Acquisition to this vacancy is not appreciated.
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Sakura Finetek Europe B.V.

Flemingweg 10a
2408 AV  Alphen aan den Rijn

Contact
Recruitment
Paul van der Hove