Senior Engineer Technical Support | The Netherlands

Bachelor   Fulltime   Alphen aan den Rijn

Alphen aan den Rijn
Sakura Finetek Group is an international manufacturer and supplier of first-class, high-quality medical diagnostic products. At Sakura Finetek Europe, we develop, manufacture, and sell histological and cytological instruments and consumables.

We have achieved our success and solid reputation by providing timely, well-thought-out solutions to help solve the everyday challenges that laboratories face. A testimonial. Currently, about 250 staff members work at our various locations throughout Europe. This is ‘our story’.

At the moment, we are looking to employ an ambitious

Senior Engineer Technical Support | Alphen aan den Rijn

The position

You provide 2nd Line support & advice to stakeholders of our regional business units (RBU’s) and distributors throughout the EMEA & India region in various technical areas such as development, training, repair, service, and guarantee. In addition, technical support and advise will be given for the development and improvement of new and existing products.

Our vision: We want to be the first company to fully automate anatomic pathology! 
The role requires you to be an all round Engineer as well as a team player; a pleasant cooperative person with a can-do mentality, act as a sparring partner for your colleagues and you are also able to coach the Engineering team where necessary.

You are 

  • providing 2nd line technical support to our RBU’s and distributors abroad
  • responsible for technical support of predefined SMART instruments (online or on-site)
  • handling complaints and queries
  • able to create reports of responsible instruments to improve product profitability
  • ensuring top quality and providing an excellent service
  • pro-active & innovative in suggesting, implementing, and executing solutions to realise improvements
  • a team player, result-driven, flexible, and customer-focused
  • used to work in an office environment, willing to international travel (approx. 25%)

You have 

  • a solid technical background and education (HBO level or higher)
  • 7+ years working experience in supporting complex systems
  • troubleshooting skills in the electronical, and mechatronics / robotics area
  • data analytical skills
  • a practical approach with a can-do and hands-on mentality
  • strong presentation skills
  • passion for new technology and learning


  • live in the Netherlands and feel at home in an international environment
  • communicate in an open way, take and share responsibility
  • enjoy building strong working relationships with your colleagues and stakeholders
  • can express yourself fluently in English, both verbal and in writing
  • reach out, team up and deliver!

The invitation

Would you like to be part of a healthy, privately owned company and an ambitious team?
Our culture is a friendly and open one. We believe that the development of our people enables the company's growth.
Sakura offers a basic salary of (depending on experience) approximately €52.000 - €65.000 per annum including 8% holiday pay (based on experience) an attractive bonus structure of max 8%, a fully paid pension plan, a gym discount, and a daily freshly prepared lunch
Most importantly we are interested in what drives you to be successful!

Interested in speaking to us?

Does the above appeal to you? Apply today by using our Online Application Form.

If you have further questions or would like more information about this job, please contact Elsbeth de Mooij (HR Business Partner),

Acquisition to this vacancy is not appreciated.

Sakura Finetek Europe B.V.

Flemingweg 10a
2408 AV  Alphen aan den Rijn

HR Business Partner
Elsbeth de Mooij
+31 (0)88 5920038